Frequently Asked Questions

Why only Durham?
We're starting with Durham to perfect the platform before expanding nationwide. This lets us work closely with students and landlords to build features that truly matter. Durham is our blueprint; the UK is our vision. Want to bring Rate My Gaff to your city?Get in touch.
I cannot find my gaff!
If you think we have missed a student property or address, pleasecontact us
Report a problem
If there is a problem you think we should be aware of, pleasecontact us
How do I write a review?
Firstcreate an accountthen search for your property & click "Write a review" ... that's it! Your voice matters.
What happens to fake or abusive reviews?
We take review integrity seriously. Users can flag reviews that violate our guidelines. Fake or abusive reviews are removed, and repeat offenders are banned.
How can I contact Rate My Gaff?
We'd love to hear from you! Use ourcontact formfor any questions, feedback, or partnership inquiries. We aim to respond as quick as possible. You can also follow us on social media for updates and community news.
Where is data sourced from?
Property data is sourced from © OpenStreetMap contributors under the Open Database License and is also powered byGeoapify